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Information Technology - Watchdog Alert

The Navarro College Watchdog Alert system is a communications service used to quickly reach the campus community with urgent voice and text messages. It is used to send emergency alerts, notifications and updates to your e-mail address, campus phone, cell phone, pager, BlackBerry, PDA and/or other e-mail accounts, mobile devices, and emergency contacts. In the event of an emergency, such as a fire or tornado, the College will be able to send important alerts and updates right to your e-mail box, cell phone, or mobile device.

  1. What is Watchdog Alert?
  2. How does Watchdog Alert work?
  3. Why is Navarro College offering this service?
  4. How many devices/e-mail addresses can I add to my account?
  5. When will Watchdog Alert be used?
  6. Who sends out alerts?
  7. What types of alerts will be sent?
  8. How do I prevent SPAM filters from blocking my alerts?
  9. How can I receive updates in an emergency?
  10. Will I be allowed to unsubscribe?

How does Watchdog Alert work?

In an emergency situation, an alert will be sent by an authorized College representative who has been trained in sending alerts . You will receive these messages on any phone, mobile device, or e-mail account that is registered with the Watchdog Alert System. Read or listen to these messages immediately and follow the instructions. Additional instructions may follow throughout the emergency situation.

Why is Navarro College offering this service?

The safety and security of the Navarro College campus community is of vital concern. A communications service, such as Watchdog Alert, is one of many tools used to enhance the College's ability to provide an environment in which students, faculty, and staff feel safe and secure.

How many devices/e-mail addresses can I add to my account?

You may have two devices and one e-mail address for your Bulldog Alert account.

When will Watchdog Alert be used?

Watchdog Alert will be activated in an emergency or when there is a known imminent threat to the safety and security to the campus community.

Who sends out alerts?

The College has designated several employees authorized to send out alerts via Watchdog Alert. Depending upon the emergency, alerts may be sent to each device or selected groups registered in our system.

What types of alerts will be sent?

Alert types may include life safety, fire, weather, accidents involving utilities or roadways, team activation notifications, or disaster notification. A few examples of the types of messages that can be sent through Watchdog Alert are:

How do I prevent SPAM filters from blocking my alerts?

Internet Service Providers (ISPs) utilize various methods to prevent unsolicited commercial e-mail (junk mail or spam) from being delivered to users' mailboxes. Some of these methods may mistakenly classify Watchdog Alert alerts as such and not deliver the alert to the recipient. Each ISP has different set of steps to follow to assure these alerts get delivered directly to the users' mailboxes. Typically the sender's domain name must be added to an address book or 'safe list'. To assure you receive Watchdog Alert e-mails and messages please add navarrocollege.edu to your address book or safe list.

How can I receive updates in an emergency?

Updates may be sent via Watchdog Alert. In addition, updates will be posted on the College's main website: www.navarrocollege.edu.

Will I be allowed to unsubscribe?

No. Because of the nature of the Watchdog Alert system you will not be able to unsubscribe. If your affiliation with the College ends, you will automatically be removed from the system so that you will no longer receive any communications.

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